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December 17, 2021

What Should You Do If Your Home Security Alarms Go Off In Utica?

A residential security package is designed to protect your home. But what actually transpires if your home security alarms go off in Utica? What are the right steps to take to be certain you and all your family members are safe?

The first thing to do is to remain calm. Remember that your 24/7 monitoring experts have you covered. Then follow these steps to be prepared for any emergency.

Our 24-Hour Specialists Are Focused On Your Safety

A 24-7 monitoring specialist is alerted in an instant as soon as your Utica home security alarms go off. After an agent is informed, they will contact you as quickly as possible to determine what caused your home’s defense. Your protection devices may activate for several different reasons, including:

  • Break-in

  • Flames or smoke from a fire

  • Water infiltration

  • Accidentally setting off alarm

In circumstances when the alarm was accidentally triggered—like not remembering that your entry-point sensors are turned on when you unlatch a window or door— a monitoring specialist will contact you and figure out if you need help. Provide your predetermined password, and they can deactivate the alarm.

If you have an urgent situation, your representative will summon your local emergency services, including police, fire, and EMS, to your residence. They will even function as a contact point in the event nobody is home. Your dedicated monitoring staff also can let first responders know which component was tripped, giving them a forewarning for what might be a life-threatening situation. Then the agent will maintain a connection with you to assist in keeping you in control and let you know what you should do.

Here’s What You Should Do if Your Alarm Goes Off In Utica

Waking up in the middle of the night to an alarm blaring is terrifying—even moreso if you don’t know why it’s happening. The most beneficial thing to do is stay as calm as possible and follow these steps:

  • Before anything else, find a safe location. Collect all members of your family including pets as quick as you can and get into a secure room at your property or depart the home if needed. It's a natural response to feel like you need to deal with the problem on your own, but this may put you and your family at greater risk. As an alternative, focus on keeping yourself and your family secure and let the trained personnel handle the issue.

  • Second, take advantage of your mobile security application to remain in touch with your monitoring agent. They'll dispatch authorities who will be en route to your property within minutes.

  • Finally, keep in close contact with your monitoring specialists and first responders. You are able to be connected, so everyone is talking together. Or, if you can't get a direct call to your emergency providers, get notifications by text message. Even if it’s only a false alarm, it's a good idea to thoroughly communicate with all teams so you will be prepared should a real emergency happen.

Get Protection For All Types of Emergencies in Utica with Secure24 Alarm Systems

From fires to break-ins, Secure24 Alarm Systems takes pride in ensuring your loved ones and property are secured. With around-the-clock monitoring, smart locks, and safety alarms, your residence will turn into the secured refuge it's supposed to be. Customize your ideal home security solution by completing the form below or dial (315) 367-2727 to speak with a member of our team.